WARRANTY & POLICIES
One Year Warranty
MoaZen Jewelry will repair a broken jewelry item for any reason, free of charge, on the first occurrence, granted all original components are present. Replacement stones, clasps, end pieces, etc. may cost additional.
Due to limited availability, in some cases, stones and materials used in the original design may not be available.
If a previously serviced item requires future repair that is not caused by design or crafting errors, a service charge will be applied.
Items covered under warranty include all MoaZen Jewelry brand designs.
For online purchases, shipping costs are covered when a repair is caused by design or crafting errors.
Repairs requested one year from the original purchase date are subject to service charge.
Without exception, the MoaZen Jewelry warranty does not cover or protect against LOST or STOLEN items.
A warranty card must be on file for all repair requests.
You may complete a physical warranty card or complete an online warranty card at www.moazenjewelry.com
Terms & Conditions
~The appearance of some jewelry and accessory designs vary based on computer monitor settings.
Exchange
MoaZen will perform a one time exchange on any item(s) within 7 days of purchase.
Items for exchange MUST be unworn & in a condition in which they may be resold.
Return shipping paid by purchaser.
